Before we get started working, let’s make sure we are on the same page with what you are getting and how things will work so we can get to the fun stuff!
By using Leslie Wells Connection Coach, LLC (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). At the time you purchase a Leslie Wells Connection Coach, LLC, program, you will sign a copy of the Terms of Service; however, Leslie Wells Connection Coach, LLC (“Company”) reserves the right to update and change these Terms of Service without notice. A new signature will not be required for any changes. You must always refer to the Terms of Service to ensure you have the most recently updated version. Going forward we’ll refer to Leslie Wells Connection Coach, LLC as “Service” so we don’t have to keep typing it over and over. And we’ll call ourselves “Company” sometimes too, I don’t know why, but just go with it.
1. Contract Period: The Contract shall be in force beginning the date this contract is signed until your last session. If the relationship is terminated and resumed more than one year later, a new contract will need to be established and signed to begin our work. If our work is resumed within a year, this contract will be extended and continued.
2. Deliverables: Your Monthly Coaching Service includes the following:
A: Discovery Call: Assessment of your specific need for coaching, desired results, prioritization of areas to address, and determination of next steps.
B: Training: I will assign customized weekly tasks/action steps, checklists, worksheets, (mostly fun) homework to move you
toward your goals.
C: Coaching: Weekly or bi-weekly one-hour coaching sessions via zoom, customized plan, feedback, accountability, and adjustment of your goals as you progress. Please make sure you are scheduling timely so you can have a weekly or biweekly coaching session. There may be times open appointment times are not as flexible for you, and in that case the sessions will be based off of the number allotted with each package (1 session for Package 1, 4 sessions for Package 2,12 Sessions for Package 3).
D: Access To Special Offers: discounts for client referrals, priority registration for online group trainings and workshops.
E: Professional Referrals: I am a coach, not a therapist in this capacity. Coaching is intended to examine client’s attachment style, introduce and practice new strategies, tools and techniques. No medical diagnosis will be given and no medical treatment or intervention will be introduced. Coaches are not meant to replace a therapist, psychiatrist, psychologist, counselor or any other professional trained in mental health and will not act in the capacity of a therapist, counselor, psychiatrist, psychologist, or any other trained professional. Coach will not be an approach resource during extreme crisis and 911 or a trained professional should be called during those cases. Coach and company entity expressly disclaims any and all liability concerning treatment or action by any client or person following the information offered or provided by coach or company. While information and materials provided are believed to be reliable and come from reliable sources, coach and company entity make no representation neither expressly nor by implication, as to accuracy, completeness, timeliness or reliability of any information provided in sessions or information provided on website or purchased coaching materials. By relying on any information or materials, you assume all risk and responsibility arising out of use or reliance on information or materials. Coach shall not be liable to you or anyone else for any loss or damage whatsoever.
3. Don’t steal: You agree not to steal, reproduce, duplicate, copy, resell or exploit any portion of this Service, or access to the service, including “deliverables,” in any way. All materials used during coaching sessions, on website, or sent from coach are created and owned by coach/company entity. They are not to be reused, redistributed, rebranded, or used for any purpose other than personal use by client. They are not to be used by client for educational purposes outside of personal use. The materials and information you receive during our coaching together is intellectual property and intangible property owned by **name.
4. Extreme Ownership: You agree that this Service provides you coaching advice and does not in any way do the work for you. This is not a “done-for-you” service. You are responsible for taking action toward your mission.
5. Be a Good Human: You agree that physical, written, or other abuse (including threats of abuse or retribution) of any Service customer or Company employee will result in immediate account termination with no refunds given. Meaning, be a good human and act like a grown up. If you cuss at me, belittle me or act like a bad human you’ll be fired as a client and will not be eligible for a refund. This includes threats of all types or you becoming uncoachable. If this happens, all guarantees and refunds are forfeited.
6. Somethings Come Up: I understand that you may need to reschedule a previously scheduled appointment. I require 48 hours notice to reschedule. Anything less than 48 hours means that you forfeit that session, and no refund will be issued for the missed session. I will do my very best to reschedule your missed appointment in a timely manner to get you back on track.
7. It’s Not You, It’s Me: At some point, you might decide to no longer have me coach you. That would be sad. But it happens. This is how that will work: a) let me know b) we’ll schedule a quick phone call to talk through the situation (I’m still coaching you, so
if this is just you getting discouraged or needing some help, we’ll do everything possible to fix it). I do require a phone call to cancel. You must request this call a minimum of 48 hours before your next scheduled session. In the unlikely event that we decide the coaching relationship is not right for us, you will be refunded for any unused sessions. You understand that you are not eligible for refunds for completed sessions. Refunds will only be given with Package 3, I’m Dedicated to Secure Attachment.
8. You and I Are Both Responsible Adults: You understand and agree that we indemnify each other and either of us shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of
profits, goodwill, use, data or other intangible losses (even if one party has been advised of the possibility of such damages).
9. Changes To Deliverables: You agree that the Company may modify, temporarily or permanently, any part of the deliverables associated with the Service without notice. The company’s policy is to openly communicate any upgrades or changes to the deliverables, trial any changes, and then roll them out long term. Also, at the time you purchase Leslie Wells Connection Coach, LLC Coaching, you will sign a copy of the Terms of Service and we reserve the right to update and change these Terms of Service without notice. A new signature will not be required for any changes. You can refer to the Terms of Service to ensure you have the most recently updated version.
10. Shhhhh: You agree to hold each other’s Confidential Information in confidence following the Effective Date of this Agreement. The parties agree that, unless required by law (confession of or intent to commit a crime), they shall not make each other’s Confidential Information available in any form to any third party or to use each other’s Confidential Information for any purpose other than the implementation of this Agreement. Each party agrees to take all reasonable steps to ensure that Confidential Information is not disclosed or distributed by its employees or agents in violation of the terms of this Agreement. If coaching ever occurs in a group setting, all participants have agreed to keep all information confidential and are obligated through this contract.
11. I’m a Coach, Not a Doctor: You, the Client, acknowledge that the Coach is not in the business of providing advice, medical, legal or otherwise, and you should retain the services of a qualified professional in any particular area where such qualified advice is required. Furthermore, the Coach does not provide therapy or mental health counseling. Clients with psychological or other medical problems should consult a qualified health care professional. Any action taken in regard to therapy, medical advice, or mental health counseling, or any other activity not directly related to the Services provided to the Client by the Coach will be at the sole discretion of and will remain the sole
responsibility of the Client, and the Coach will not be held accountable and shall remain blameless for any consequences arising as a result of any professional therapy, counseling or any other activity not directly related to the Services provided by the Coach.
12. If It Gets Wild: You agree that this Agreement will be interpreted, governed, and enforced solely in accordance with the laws of Georgia. The parties agree that any and all disputes, claims, or controversies initiated by customers shall be submitted to an intermediary of the Company’s choosing, for mediation, and if the matter is not resolved through mediation, then it shall be submitted for final and binding arbitration to a service of the Company’s choosing. Notwithstanding the foregoing, Company reserves the right to seek resolution to any and all disputes, claims or controversies arising out of or relating to this Agreement in any court of competent jurisdiction in Georgia.
13. Surprise and Delight: You agree that failure of Leslie Wells Connection Coach to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. Meaning, if we make an exception for you on one of the items above, that doesn’t mean we’ve voided this contract, it means we’re nice people. YAY! Also, this agreement is the entire agreement between you and the Company. It takes the place of any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).
Sign below and we’ll get to work!